SecruityHQ Case Study

SecurityHQ Case Study

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BUSINESS

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even if they are in the future.

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ABOUT SECURITY HQ

SecurityHQ has provided cybersecurity solutions to organisations across the globe since 2003.

SecurityHQ owns, and operates out of, 6 Security Operation Centres, spread across the UK, Middle East, Americas, India and Australia. As a security partner to businesses, they are detecting and responding to threats instantly.

SecurityHQ’s award-winning security solutions are bespoke for each client, accounting for their unique requirements, locations and operating structures. These bespoke services are delivered by a team of expert engineers, 24/7, 365 days a year.

OVERVIEW

Since 2019, Insignis worked alongside SecurityHQ’s other recruitment suppliers and prior to RPO award, we filled 20 permanent roles. This equated to a fill rate of 91%, which is extremely high when in competition with other agencies. This demonstrated our ability to understand their technical requirements and soft skill preferences.

UNDERSTANDING THEIR NEEDS

We met at their London offices with one of the business owners to discuss their expansion plans and additional challenges around internal processes. SecurityHQ was seeking to source talent to grow their engineering teams in international locales, including London and New York. Their first objective, however, was to engage with professionals who would be trained in London and then move to their Middle East office after a 6-12 month period.

IDENTIFYING THE CHALLENGES

All candidates had to be fully onboarded from day one of role commencement, with DBS checks completed and certificates and qualifications verified. This is a time-consuming, labour-intensive process.

SecurityHQ’s other challenges included:

Inconsistencies

Inadequate, unaligned job descriptions

Outgrown recruitment process

Lack of a fit-for-purpose staffing solution

Multiple agencies

Leading to confusion for the hiring team

Compliance

Time-consuming administrative compliance and onboarding tasks

SECURITY HQ'S AIM

SecurityHQ was expanding rapidly but their internal processes struggled to keep pace. They sought to engage with talent to grow their engineering teams in London and New York, with an initial requirement for candidates who would be trained in London for 6 months to a year, then relocate to the Middle East.

Streamline and make recruitment process fit-for-purpose

Source and engage with top international talent

Implement a solution to meet the rapid growth of the business

Improve candidate and hiring manager experience

OUR BESPOKE STAFFING SOLUTION

We proposed a tailored RPO ‘Lite’ solution to meet their specific needs. This provided a standardised and streamlined recruitment process with one main Account Manager as point of contact and a dedicated Account Team to deliver against their requirements.

This solution provided soft-cost and time-savings for the client as they no longer have to deal with multiple agencies, briefings and calls to arrange interviews and provide feedback. This significantly reduced the time spent by the client’s hiring stakeholders on recruitment and onboarding. With Insignis as the only supplier and holding full accountability, the exclusive agreement removed the chance for complacency to set in on hard-to-fill roles, as can often happen in a competitive PSL scenario.

This type of agreement also improves service quality. The stronger relationships forged between SecurityHQ and Insignis resulted in a better understanding of their requirements and personality fits for each team, which facilitates speedier matching.

DELIVERING ADDITIONAL VALUE

In addition to the soft cost savings and benefits already outlined, we also delivered:

Guidance regarding creation of job descriptions

Provision of candidate packs for an enhanced experience

Ongoing talent engagement and pooling

Benchmarking surveys and market reporting

Transparent reporting assisting with budget control

Enhanced brand image through social media promotion

360 service reviews to ensure continuous improvement

Testimonial

“I was excited to talk to a company who has a strategic and holistic approach to recruiting. In today’s world, it is vital that the candidate experience is positive and Insignis is a progressive recruitment consultancy that understands the change transformation in the workforce, the current recruiting trends on the market and are able to think in alignment with HR professionals. I will definitely be working with this company again.”

Ecksteen - Client

Testimonial

“A friendly bunch who certainly put the effort in to get successful results. The best I’ve dealt with for some time, they really listen and make the effort to understand what it is you're looking for in a new role. Then match you not only to a job specification, but also a company where you'll be a great culture-fit, add value and progress your career. I will certainly be in contact when I'm ready for my next career move."

Andy - Candidate

Testimonial

“Insignis is part of our PSL for additional support with niche roles. The roles that Insignis has supported us on are a variety of skills and we use Insignis because they have a good database of candidates with particular experience that suits our needs. In my experience I have always found the team to be very responsive to requests, they take time to understand our exact needs and provide additional market information when required.

BAE Maritime Services - Client

Testimonial

“Their holistic approach towards hiring has always helped us shorten the resource onboarding timeline and most importantly maintain high standards by getting access to the pre-screened resources. We always approach the Insignis team for senior and critical roles and for specialised projects which need highly-skilled resources in Cyber Security. I would definitely recommend them."

Security HQ - Client

Testimonial

“Insignis has been instrumental in helping me secure 2 positions, one contract and the other permanent. I have been very impressed by their professionalism and resourcefulness; they always respond to my queries swiftly, are highly efficient, and very pleasant. I would definitely recommend going through Insignis if you are looking to secure a position in the cyber security sector."

Danielle - Candidate

Testimonial

“Due to the project nature of our business, we needed a trusted partner to manage our temporary skilled workforce. Insignis was appointed as our Managed Service Provider, and over the last 7 years has met all the challenges associated with the scaling up and down of our projects. Their on-site account management team has handled everything for us – sourcing and screening, onboarding, and daily workforce management."

Shawcor - Client

Testimonial

“Insignis has provided my business with exceptional candidates of the highest calibre. We have been consistently impressed with their personal and professional level of service, their ability to grasp what we are looking for in a candidate, and how quickly candidates are presented for interviewing. I can thoroughly recommend Insignis. They remain our exclusive choice when searching for Engineering and Manufacturing technical recruits.”

Labcold - Client

Testimonial

“The process was very smooth. A consultant from Insignis messaged me on LinkedIn regarding graduate cyber security positions. I received a call soon after, updates throughout the process, followed by an interview with a global security company! I am so grateful to Insignis for helping me secure my first graduate role and I couldn't recommend them enough."

Beverley - Candidate

SEVEN7

BUSINESS

See things in the present,
even if they are in the future.

+001 234 56 78

We are ready to start a project of any complexity. Call us now!